Winning against Sony for the YLOD

[redfiat]

Someone took Sony to court and won.

http://we-fearless-ones.blogspot.com...ts-ruling.html

Friday, May 29, 2009
PlayStation 3 Durability - The Court's Ruling
My PS3 broke down outside of warranty, but by New Zealand law, the Consumer Guarantees Act says that goods should last for a "reasonable" amount of time. I didn't think 21 months was reasonable for a PS3 and since Sony refused to pay for the repair, I took them to court and won.


What won it for me is the Consumer article, which said that computers should last for 5 years and DVD players for 8+ years, both PS3 functions.


They tried to argue that the PS3 wasn't classified as a computer, however there is no reason to suppose that PS3s are any less durable since they are used for games and receive hard treatment from children.


So the Disputes Tribunal ruled that my PS3 was not of acceptable quality and ordered Sony to reimburse me the repair cost.


Anyone is more than welcome to use this case as an example if they have a similar dispute. The case number is CIV-2009-094-000642. Take 3 print outs of the Consumer article.


It cost me $30 to have the hearing and all information you need is on the Disputes Tribunal website. Note that you will need the name and address of the legal entity you're taking to court, which can be found at the Companies Office. You can either take Sony or the company you purchased the thing from. I recommend the latter because it's just easier. The Sony offices are in Australia and they don't have a clue about NZ law.


Note that warranties aren't very important in New Zealand. People selling extended warranties are basically criminal, because we're already covered. See the Consumer article about this.

[ahmad]

Damn I wish I wasn't as busy as I had really wanted to take this story up :/

[fluxcore]

Good shit. I've just been informed by a fellow on the NZism boards that his ps3 now doesn't read discs after a game froze on him and he reset the machine. It's possible he has a pretty strong case after reading this...

[fahrenheit]

They tried to argue that the PS3 wasn't classified as a computer,

ORLY?

Kutaragi pointedly commented of the next-gen console, which is due to launch this November at dual price points of $499 and $599 in North America: "We don't say it's a game console (*laugh*) - PlayStation 3 is clearly a computer, unlike the PlayStations [released] so far."

"Since PS3 is a computer...

As PS3 is a computer...

Kutaragi's comments echo a recent Phil Harrison interview in which he commented: "We believe that the PS3 will be the place where our users play games, watch films, browse the Web, and use other computer functions. The PlayStation 3 is a computer."

http://www.gamasutra.com/php-bin/new...php?story=9642

[FaceAche]

Hahaha, Sony bosses, owned by themselves! Awesome.

[BorDAr]

frick.
if my ps3 ever goes down im so doing this

[Vivasanti]

Lol! the got punked straight ballin!

[emetic]

This precedent should hold for xboxes too. Lol.
New Zealand is cool.

[sweetasman01]

Originally Posted by emetic

This precedent should hold for xboxes too. Lol.
New Zealand is cool.

The small claim court rulings DONT set precedents, it judged on a case by case basis

[glisignoli]

Originally Posted by BorDAr

frick.
WHEN my ps3 ever goes down im so doing this

Fixed

[BorDAr]

Originally Posted by glisignoli

Fixed

hehe. ive only had my xbox replaced once so hopefully my ps3 will last

[emetic]

Hmm. Ok, if the law says ps3s should last 5 years then the same law should say 360s should last 5 years o-O

I should find the receipt for my ps3, just in case.

[Synboi]

Originally Posted by emetic

Hmm. Ok, if the law says ps3s should last 5 years then the same law should say 360s should last 5 years o-O

I should find the receipt for my ps3, just in case.

It's usually done on price so a 360 may only be liable to last 3-4 years.

[emetic]

That's still pretty cool.

HMM!